Sunday, January 2

Inadequacy

It seems I have had a months worth of dealing with getting mistakes rectified by various companies and organizations. Today was another one of those days...Direct TV Guy called me this morning to verify his appointment. He asked where we were located and I told him. He asked if we had a High definition receiver and I said yes. He asked if we have cement (I kid you not) and I said no we do not have any cement. We are supposed to be getting a tripod I told him. He said I do not have a tripod or cement. I said I do not want any cement. In retrospect I think he meant cement blocks and we do not have any of those either. But that is not what he said. So I said if you do not have a high definition satellite dish AND a tripod there is no point in keeping the appointment. He then told me the dish wasn't high def either! I have to call my boss he said. I said you do that and I will be calling Direct TV. And call them I did. This gets better...I get hold of a person rather quickly by stating my problem is with installation. So I relate the problem and she says hold on while I schedule a new appointment. The first time I can schedule an appointment for installation is February 15. I said that simply will not do and I want an earlier appointment. She says she will have to talk to her supervisor and that her supervisor will return a call to me within two hours- You have guessed it!! No call at all. So I called again this evening. I THINK I managed to get hold of someone knowledgeable. At least he sounded smart. He said Direct TV Installation guy did not know what he was talking about as all they install these days is high definition dishes and that the equipment he needed for the job should have been available to him. He said it was clear on the order what was required. But he resubmitted the installation for next Thursday. So it ain't over yet folks. Stand by for the next installment when Direct TV Installation guy 2 shows up. I hope he knows his butt from apple butter but I won't be surprised if he is yet another disappointment.
Tonight Butch and I watched Young@Heart a Netflix documentary about a senior singing group. It was really cool. I would recommend it to anyone. The average age of the group is 80 and what they do blows the mind.

This afternoon Mickey's sister Donna came to learn a bracelet. And learn she did and quite quickly. Mickey stopped over for a quick visit too.

 Butch and his brother Bill went to play one of their last rounds of golf this season as the transaction on their house will be taking place on Thursday and Bill and Jo will be returning to Arkansas. We will miss them.

Must get off to bed now after a busy and challenging day.

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