I have been having trouble with getting porn spam in my messages on my phone. I have gotten quite good at blocking the number and reporting spam. It just kept getting worse! So I contacted my carrier which happens to be Google FI. I will enclose my answer from them in a bit but I wanted to ask my dear friends and neighbors how long it has been since you assured your current phone number is on the National Do Not Call List. I know for me it has probably been 20 to 30 years!
Here is the email I received from Google FI. They told me to wait 31 days before taking further action however it worked right away! I have not received another porn one since I added both of our phones to the list! What a simple fix! And that is why I felt I should share the info with you.
Hi Barbara,
Thanks for contacting Google Fi Support.
I understand that you're getting spam messages on your Google Fi phone.
I appreciate your efforts in trying to block all of them and report them as spam.
I see that the issue still persists. In this case, please be informed that these types of Unwanted/spam calls and texts are problems across the US. These issues are not limited to a specific carrier. However, there are currently multiple resources available for this issue and we are continuing to develop innovations to help combat this problem.
Please be informed that when you get a phone call, Google Fi also automatically checks if the call is from a fake number. A fake number may happen when a scammer makes an incoming call that seems like it is coming from a number similar to yours or in your area code. If you get a call that says “
Fi verifies calls using STIR/SHAKEN technology to identify spam. When you get a call, the caller's phone carrier lets Google Fi know that the call is coming from a real number. Google Fi then verifies that what the carrier says is true.
In order for numbers to be verified, both parties must be on a carrier network that uses STIR/SHAKEN, so calls that are not verified may still be valid.
As you're still facing issues, we'd recommend you to perform the below troubleshooting steps on your device which could help you in resolving the issue.
Note: Please ignore the steps which you've already performed.
Do Not Call Registry: If you are still receiving these types of calls and texts frequently from different numbers, I would request you to register your number to the FTC's National Do Not Call Registry at https://www.
For more information, please refer to this link.
I am positive that after performing the above instructions, the issue with spam texts should resolve, just in case the issue still continues, then the last option would be changing your Google Fi number. If you wish to get a new number, help us with the ZIP code and preferred area code, so that we'll check and proceed further.
Hope the information is helpful!
If you have any further questions, please feel free to reply to this Email, contact us via Chat or Phone (1-844-Talk2Fi). Currently, phone support is limited. We are 24/7 at your convenience!
No comments:
Post a Comment